FAQ

How does your service work?

We provide delivery from your favorite Spartanburg restaurants to homes, businesses, hospitals, colleges. Really, anywhere you want food, we'll take it there.Orders can be placed online, or you can call
844-HUBCITY

How long does it take for a delivery?

Normally we quote around 45 minutes to an hour for the average delivery. Some orders may take longer depending on the size of the order and which restaurants the order is from. Please be aware that we are working with some of the most popular restaurants in town and together we are working hard to provide the best customer service. 

Can I place orders from multiple restaurants?

SURE! We offer for you to place orders from two separate restaurants. You must meet the minimum order requirement of fifteen dollars plus the delivery fee for each restaurant that you order from.

Is gratuity for the driver included in the price of the order?

No, our drivers are independent contractors and are paid with tips. Please take into consideration the work of our mobile wait staff to deliver your food promptly and professionally.  If you place an order without tipping for a consistent amount of times we will be forced to add a service charge that will go directly to the contractor. 

What areas are available for delivery?

The best way to find out if we deliver to your area is to create an account and type in your address.  The website will tell you whether we are able to offer delivery to your area.  Should you have a question about a specific area please give us a call!

How do I remove specific ingredients or add special requests for an entree while using the online ordering service?

When you choose an item, there will be a customize order button. Click customize order and type which things you would like to remove or which special request you would like to add.For example, if your sandwich normally comes with tomatoes and you would like to remove them, you would click customize order and type no tomato.

WE DO NOT SET OR HAVE ANY INFLUENCE ON MENU PRICING FOR OUR PARTNERING RESTAURANTS. ALL PRICES ARE SET BY THE OWNERS OF THE RESTUARANTS AND NOT BY HUB CITY DELIVERY.